Lawn Care Crew Lead – Job Description
This position may require the employee to perform all, but not limited to, the tasks listed below.
This position is responsible for directing 1 – 5 crew members in daily operations including quality control, training, punctuality and safety. Candidates must also have strong organization skills, ability to complete appropriate paperwork, and possess good leadership and communication skills. The employee will provide quality service that meets or exceeds our customers’ and management’s expectations. The employee will show attention to detail and effectively communicate with subordinates, peers and his/her supervisor. All employees will possess a friendly, customer service minded attitude and will conduct themselves in a professional manor. (Crew Lead reports directly to Director of Operations)
SUPPORTING THE DIRECTOR OF OPERATIONS IN DAILY/WEEKLY TASKS:
1. Supervise daily preparation of trucks, equipment, and inventory.
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Report 15 minutes prior to regular start time to prepare/review the day’s work with the Director of Operations, and prepare for the day. First to report & last to leave each day.
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Supervise & load all tools, gas, and other necessary equipment/materials. Secure all equipment safely. Helping as necessary.
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Supervise checking truck oil, fluids, tire pressure, proper trailer connection, and all lights are in working condition.
2. Perform and manage landscape and maintenance tasks on client’s properties.
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Work in conjunction with the Director of Operations & Executive Director to ensure the work contracted is implemented efficiently and according to the contracted specifications.
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Provide management and labor associated with the installation of landscapes, maintenance of all lawns & garden beds, including cleanouts.
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Perform all tasks of operations including but not limited to mowing, line trimming, blowing, leaf and debris removal, weeding, edging, hedging, raking and mulch installation.
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Provide “on the job” training to all crew members in safety, equipment, technique, etc.
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Ability to coach members of the team as needed, and tracking this task.
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Ability to fill out accident/incident report forms as needed.
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Oversee proper safety equipment and Personal Protective Equipment usage and practices of the crew.
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Proactively address questions or concerns with the clients. Communicate customer’s questions immediately with the Director of Operations. Update customer with the status of the work progress.
3. End of the day duties.
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Ensure time punches for self & crew members. Complete all job site reports & report all sales opportunities. Inventory and report materials used on the job that day
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Review the next 2 week’s jobs and prepare for the next day’s jobs
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Unload/load equipment and material, clean out truck/trailer by removing trash, debris, etc. daily
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Wash dirty equipment {including all mower decks} and return to storage location. Report damaged or broken equipment to your manager immediately to get parts on order.
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Fill truck, mowers, equipment, and cans with gas in preparation for the next day (or as necessary).
4. Strict adherence to company’s employee manual & procedures in required from all employees.
Education and experience:
High School diploma or GED. 2 or 4 year degree in a Landscape or Business related field is a plus. Hardscape experience is a plus. Certifications are also beneficial. *Experience Required.
Performance skills and qualifications:
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Ability to lift 60 lbs. + consistently throughout the day.
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High attention to detail…the customer doesn’t see what we do, they see what we don’t do that they paid for.
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High ability to deal with ambiguity in a high stress environment while keeping your composure on and off the job.
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Available to work a varied schedule (including Saturdays) in all adverse weather conditions.
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Stoop, stand and bend for 10 hours or more a day.
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Strong Knowledge of grass required. Study daily if not experienced in all areas on grass restoration.
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Ability to read & write English, including maps & diagrams.
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A valid Ohio State driver’s license with a good record *REQUIRED.
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Drug free work environment.
Subject to change at the discretion of the Executive Director or Director of Operations.